SmallBizGenius Analysis

Rvt.com is a platform for listing and selling RVs and other vehicles. While some users successfully sold their vehicles, many reviewers report encountering scammers and experiencing issues with customer service and the website's functionality.

Category Breakdown

Scores based on analysis of 96 recent reviews

Scam Attempts

2.0/10

A significant number of reviewers report encountering numerous scam attempts, often involving requests for inspection reports from fake companies. Many users express frustration with the platform's lack of effective scam prevention measures, with one reviewer stating, "Total BS, every 'buyer' wanted a 'report' for $40 and they would pay full price, absolute scam , not a single real person."

30 reviews mention this

Customer Service

4.0/10

Several reviewers complain about poor or non-existent customer service, citing issues with ad posting, website functionality, and lack of support in dealing with scams. One reviewer stated, "No customer service whatsoever. I was unable to include a video or video link to my RV ad."

10 reviews mention this

Ease of Use

8.0/10

Some reviewers praise the platform for its ease of use, particularly the ad setup process and navigation. One reviewer noted, "The ad was easy to set up, inexpensive compared to other sites, always felt safe and sold my vehicle within a week."

15 reviews mention this

Effectiveness in Selling Vehicles

7.0/10

A number of reviewers report successfully selling their vehicles through RVT.com, citing the platform's reach and exposure. One reviewer shared, "I did sell my 2019 jeep in about one month on this site. It met my expectations and the number of views were great."

20 reviews mention this

Website Functionality

5.0/10

Several reviewers mention issues with the website's functionality, including problems with ad posting, video uploads, and the messaging system. One reviewer complained, "Your iPhone app is horrible. Pages don’t load. Video tries to play and blacks out pages. Pictures don’t load when browsing listings."

12 reviews mention this

Value for Money

6.0/10

Reviewers have mixed opinions on the value for money, with some finding the platform affordable and effective, while others consider it a waste of money due to the prevalence of scams and lack of results. One reviewer stated, "I do not feel it was worth the Money. Would not use them again. Waste of time and money."

8 reviews mention this

Pros & Cons

What Customers Love

Easy to set up ads and list vehicles Mentioned 15x
"The ad was easy to set up, inexpensive compared to other sites, always felt safe and sold my vehicle within a week."
Inexpensive compared to other similar sites Mentioned 8x
"Not overpriced like some of the others. Very easy to setup"
Provides good exposure and views for listings Mentioned 12x
"Lots of views , several messages"
Some users successfully sold their vehicles on the platform Mentioned 20x
"I did sell my 2019 jeep in about one month on this site."
Long listing periods available Mentioned 2x
"We were able to keep it posted with no further charges for over a year"

Common Complaints

High prevalence of scam attempts and fraudulent inquiries Mentioned 30x
"EVERY inquiry I received over several months was a scam. Not one actual inquiry from a legitimate potential buyer. Stay away from RVT.com."
Poor or non-existent customer service Mentioned 10x
"No customer service whatsoever."
Issues with website functionality and user interface Mentioned 12x
"Your iPhone app is horrible. Pages don’t load."
Messaging system is unreliable and emails often go to spam Mentioned 5x
"While I was able to sell the motor home, your email/message procedure is awkward and any incoming emails would go to my spam regardless of my marking as safe."
Ad posting delays and technical issues Mentioned 4x
"Took a call to CS to find out why ad had not posted in 3 days when I set up my Account."

Common Questions About Rvt

Answers derived from customer review patterns

Is Rvt legit and trustworthy?

Rvt.com has a Trustpilot score of 3.7/5, but reviews suggest a mixed experience. While some users successfully sold their vehicles, a significant number report encountering numerous scam attempts. This raises concerns about the platform's security measures and the trustworthiness of potential buyers. Users should exercise caution and be vigilant in identifying and avoiding fraudulent inquiries.

Based on 45 reviews

Does Rvt have good customer service?

Customer service is a significant pain point for many Rvt.com users. Several reviewers complain about poor or non-existent customer service, citing issues with ad posting, website functionality, and lack of support in dealing with scams. This lack of support can be frustrating for users who encounter problems or need assistance with their listings.

Based on 10 reviews

Is Rvt worth it for small business?

For small businesses, Rvt.com presents a risky proposition. While the platform offers a potentially cost-effective way to list RVs and reach a wide audience, the high volume of scam attempts and inconsistent customer service can be time-consuming and potentially costly. Small businesses may need to invest extra time and resources in screening potential buyers and managing their listings to avoid fraudulent activity.

Based on 25 reviews

What is the website experience like on RVT?

The website experience on RVT is mixed. Some reviewers find the platform easy to use, particularly the ad setup process and navigation. However, others mention issues with the website's functionality, including problems with ad posting, video uploads, and the messaging system. The iPhone app also receives criticism for loading issues and functionality problems.

Based on 12 reviews

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